This website primarily collects inquiries and quote requests. No direct online purchase is processed through the lead form.
Submitting a form does not create a paid order and therefore does not itself create refund rights.
If a customer later places an order after direct communication, refund eligibility, credits, substitutions, or cancellations may depend on the agreement made at the time of ordering, product condition, delivery timing, and applicable law.
Fresh produce and perishable goods may be subject to limited refund rights due to their nature, except where required by law or where an issue is verified by the business.